Innovate Catering

Catering Arrangements – June 2021

Since returning to school in September, we have been working very closely with our Catering Service partner, Innovate, to ensure the highest standards of both food quality and hygiene. Innovate has been working hard to ensure additional measures are in place in line with COVID-19 health and safety guidance.      

How will the Food Service change?

With students remaining in year group bubbles for lessons, we believe it is important that students are served food and eat their lunches within their year group bubbles.  The following arrangements will be in place for the immediate future:

  • For Years 8-10 the usual restaurant dining offer at lunchtime will be replaced with a meal service in the year zones and a 'grab and go' selection of food will also be available at breaktime.  Meals will continue to be paid for using the Wisepay cashless catering system.  
  • Year 7 will be able to use the restaurant at break and lunchtimes from 7 June 2021.  Meals will continue to be paid for using the Wisepay cashless catering system.
  • All students entitled to Free School Meals can use the food service areas in their zones and their daily allowance will be available as normal in their Wisepay account.  This will cover the cost of the set hot meal option but, if you wish your son / daughter to order anything extra, please top up their Wisepay account.

When will students be able to eat?

With the timetable changes, there will be changes to both break and lunch times.  Food will be available from Innovate during the morning break and at lunchtime.

Where will students eat?

Students will be eating their lunches within their year group bubble zones.  Students will be encouraged to wash their hands prior to eating and we will be encouraging them to dispose of their own food waste carefully to keep classrooms / tutor group zone areas clean and tidy.

What happens to the balances held on the previous cashless catering system?

Innovate are now operating a food service in each zone but we hope to be able to return to a service from the Restaurant with a wider choice of food options as soon as it is possible to do so.  For this reason, we will leave any balances relating to cashless catering accounts on Wisepay for the time being. This will be reviewed in due course and, if it is unlikely that a return to Restaurant service will happen in the near future, we will look at refunding balances.  If there are any families with significant balances on their Wisepay catering account who need an earlier refund, please contact Debbie McLeod on

Food Allergies

Innovate will always endeavour to accommodate dietary requirements.   


It is really important students bring in sufficient water for the whole day in school and that it is stored safely in their school bags to avoid leaks! However, students can now purchase water or drinks during the day but they cannot refill their water bottles.

These changes to the catering service have been carefully considered to ensure the safest possible environment for students and staff as we return to school. Thank you for your understanding with these changes to our systems.

We are working very closely with Innovate regarding the meal choices over the coming weeks and, where adaptations are required or possible, we will look to ensure the best possible food service is provided.   


View All News